Excellent 4.8
Shipping protection
Free US Shipping
Free US Shipping
SHIPPING POLICY
We offer free shipping throughout the United States on all orders. All orders are shipped directly from our fulfilment centre.
All shipments include tracking and are sent Delivered Duty Paid (DDP) whenever applicable — no additional customs charges or import fees upon delivery.
For questions about your order, our customer service team is available Monday to Friday, 09:00–17:00 EST at: info@clarapine-charleston.com
30-DAY MONEY-BACK GUARANTEE
You may return items within 30 days of delivery. Items must be unused, with all tags attached and in the original packaging.
To initiate a return, please contact us at info@clarapine-charleston.com.
Once approved, you will receive detailed return instructions. Returns are processed within 10 business days after approval.
24/7 CUSTOMER SERVICE
Email Address: info@clarapine-charleston.com
Phone: +1 771 220 4284
Customer Service Opening Hours:
Monday to Friday
09:00–17:00 (EST)
We aim to respond within 1 business day.
FAQs
Find answers to frequently asked questions about our products and services.
Do you offer free shipping?
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
Can I track my order?
You can track your order by entering the tracking number you received from us on the "TRACK YOUR ORDER" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.
Will I receive a confirmation email after placing an order?
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
How secure is my payment?
Your checkout is 100% secure and encrypted.
We accept Shop Pay / Google Pay / Apple Pay & Credit / Debit cards
What is your return policy?
You have the right to return your order within 30 days of receipt, provided the item is unused and in its original packaging. Please contact us before initiating a return. We offer a 30-day return period and a refund processing time of up to 10 business days.
Free US Shipping
Enjoy free shipping and direct delivery on all your orders.
30-Day Money-Back Guarantee
Eligible items can be returned within 30 days of purchase.
Secure Payment
Your payment information is protected by a secure, encrypted checkout.